Debit card lost or stolen?
If your Beneficial State debit or ATM card has gone missing, reach us at support@beneficialstate.com or 888.326.2265, 8:30am to 5:00pm, Monday through Thursday, and 8:30am to 6:00pm. Friday, or 855.219.5399 after hours.
Contact Us
Whether you need assistance with your personal checking account, have questions about your business’s operating loan or simply want learn more about Beneficial State, we offer several ways to get a hold of a team member.
Customer Care Center
Beneficial State Bank
Hours: Monday - Thursday: 8:30am - 5:00pm
Friday: 8:30am - 6:00pm
Saturday: Closed
You have questions. We have answers.
Want to talk to a team member?
You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—9 a.m. to 5 p.m., Monday through Thursday, and 9 a.m. to 6 p.m. Friday.
Need to reach Telephone Banking?
You can reach our automated customer service line 24/7 at 833.OUR.HERO (833.687.4376).
Need assistance with your auto loan?
You can reach our specialized auto loan customer service team at 800.550.5790. Click to make a payment.
Need to reorder checks?
You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—9 a.m. to 5 p.m., Monday through Thursday, and 9 a.m. to 6 p.m. Friday.
Managing your card? Start here.
Managing your Beneficial State Credit Card?
To access transaction history, pay your bill and manage your Beneficial State Credit Card, log in at EZCardInfo.com. If you need assistance with your credit card, contact: 800-423-7503.
Need help with your LOOP card?
To access transaction history, pay your bill and manage your LOOP Credit Card account, log in at EZCardInfo.com. If you need assistance with your credit card, contact: 800-299-9842.
Still need answers? Here are a few more.
Ready to pay your loan?
If you financed your consumer loan through Beneficial, you can make payments right here.
Pay Now
Blanking on the routing number?
If you’re a Beneficial State account holder in search of our routing number, it’s 121182056.
Personal Banking
After our disclosure statement?
If you’re curious about how we’re doing, you can access our public annual disclosure statement here.
Disclosure Statement
Want to learn more about our community commitment?
Curious about our history, community involvement, and more?
Need to review our Privacy Policy?
The following privacy policy explains how we use and protect customer information.
Privacy Policy