Debit card lost or stolen?
If your Beneficial State debit or ATM card is missing, reach us at support@beneficialstate.com or 888-326-2265. Monday through Friday 8 AM to 6 PM, and 10 AM to 2 PM on Saturday, or 855-219-5399 after hours.
Contact UsContact
Contact Us
Whether you need assistance with your personal checking account, have questions about your business’s operating loan or simply want learn more about Beneficial State, we offer several ways to get a hold of a team member. Please note, support@beneficialstate.com is intended for general questions or comments and is not a secure communication method. We ask that you do not include any specific confidential information such as your account number or social security number in your message.
Customer Care Center
Beneficial State Bank
Hours:
Monday - Friday: 8 AM - 6 PM PST
Saturday: 10 AM - 2 PM PST
Auto Loans
Hours:
Monday - Friday: 8 AM - 6 PM PST
You have questions. We have answers.
Want to talk to a team member?
You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—8 AM to 6 PM, Monday through Friday, and 10 AM to 2 PM on Saturday.
Need to reach Telephone Banking?
You can reach our automated customer service line 24/7 at 833.OUR.HERO (833.687.4376).
Need assistance with your auto loan?
You can reach our specialized auto loan customer service team at 800.550.5790. Click to make a payment.
Need to reorder checks?
You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—8 AM to 6 PM, Monday through Friday, and 10 AM to 2 PM on Saturday.
Managing your card? Start here.
Managing your Beneficial State Credit Card?
To access transaction history, pay your bill, or manage your Beneficial State Credit Card, log in at EZCardInfo.com. For assistance with your card call 800-423-7503.
EZ Card
Need help with your LOOP card?
To access transaction history, pay your bill, or manage your LOOP Credit Card account, log in at EZCardInfo.com. For assistance call 800-299-9842.
LOOP Card
Still need answers? Here are a few more.
Ready to pay your loan?
If you financed your consumer loan through Beneficial State, you can make payments right here.
Routing number?
If you’re a Beneficial State account holder in search of our routing number, it’s 121182056.
After our disclosure statement?
If you’re curious about how we’re doing, you can access our public annual disclosure statement here.
Want to learn more about our community commitment?
Curious about our history, community involvement, and more?
Need to review our Privacy Policy?
The following privacy policy explains how we use and protect customer information.