Contact Us

Whether you need assistance with your personal checking account, have questions about your business’s operating loan or simply want a dose of that patented Beneficial State Bank community charm, we offer several ways to get a hold of a team member.

 

You have questions. We have answers.

 

Want to talk to a team member?

You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—9 a.m. to 5 p.m., Monday through Friday.

Need help after hours?

You can reach our automated customer service line 24/7 at 833.OUR.HERO (833.687.4376).


 

Need assistance with your auto loan?

You can reach our specialized auto loan customer service team at 800.550.5790. Click to see what Beneficial offers for vehicle-buyers.

Need to reorder checks?

You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—9 a.m. to 5 p.m., Monday through Friday.

 

Managing your card? Start here.

Debit card lost or stolen?

If your Beneficial debit or ATM card has gone missing, reach us at support@beneficialstate.com or 888.326.2265, 9 a.m. to 5 p.m., Monday through Friday, or 800.554.8969 after hours.

Former Albina cardholder?

If your former Albina Community Bank credit card has gone missing, reach a team member at 800.423.7503.

Managing a LOOP?

To access transaction history, pay our bills and manage your LOOP Credit Card account, log in at EZCardInfo.com.

 

Find a Branch or ATM

On the hunt for a Beneficial location? Or after our branch hours?

Find an ATM

 

Customer Care Center

Beneficial State Bank

888.326.2265

support@beneficialstate.com

Hours:
Monday - Friday: 9am - 5pm
Saturday: Closed

Auto Loan, Former F&T & PAB Clients

800.550.5790

Hours:
Monday - Friday: 8am - 7pm
Saturday: 10am - 2pm

Former Albina Community Bank Clients

800.814.6088

800.992.5086 (24/7 Automated Customer Service)

customercare@beneficialstate.com

Hours:
Monday - Thursday: 9am - 5pm
Friday: 9am - 6pm
Saturday: Closed

Still need answers? Here are a few more.

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Ready to pay your loan?

If you financed your consumer loan through Beneficial, you can make payments right here.

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Blanking on the routing number?

If you’re a Beneficial checking accountholder in search of our routing number, it’s 121182056.

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After our disclosure statement?

If you’re curious about how we’re doing, you can access our public annual disclosure statement here.