Debit card lost or stolen?
If your Beneficial State debit or ATM card has gone missing, reach us at support@beneficialstate.com or 888.326.2265, 9 a.m. to 5 p.m., Monday through Thursday, and 9 a.m. to 6 p.m. Friday, or 855.219.5399 after hours.
Contact Us
Whether you need assistance with your personal checking account, have questions about your business’s operating loan or simply want learn more about Beneficial State, we offer several ways to get a hold of a team member.
You have questions. We have answers.
Want to talk to a team member?
You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—9 a.m. to 5 p.m., Monday through Thursday, and 9 a.m. to 6 p.m. Friday.
Need to reach Telephone Banking?
You can reach our automated customer service line 24/7 at 833.OUR.HERO (833.687.4376).
Need assistance with your auto loan?
You can reach our specialized auto loan customer service team at 800.550.5790. Click to make a payment.
Need to reorder checks?
You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—9 a.m. to 5 p.m., Monday through Thursday, and 9 a.m. to 6 p.m. Friday.
Managing your card? Start here.
Managing your Beneficial State Credit Card?
To access transaction history, pay your bill and manage your Beneficial State Credit Card, log in at EZCardInfo.com. If you need assistance with your credit card, contact: 800-423-7503.
Need help with your LOOP card?
To access transaction history, pay your bill and manage your LOOP Credit Card account, log in at EZCardInfo.com. If you need assistance with your credit card, contact: 800-299-9842.
Still need answers? Here are a few more.
Ready to pay your loan?
If you financed your consumer loan through Beneficial, you can make payments right here.
Click Here
Blanking on the routing number?
If you’re a Beneficial State account holder in search of our routing number, it’s 121182056.
After our disclosure statement?
If you’re curious about how we’re doing, you can access our public annual disclosure statement here.
Click Here
Customer Care Center
Beneficial State Bank
Hours:
Monday - Friday: 9am - 5pm
Saturday: Closed
Auto Loan, Former F&T & PAB Clients
Hours:
Monday - Friday: 8am - 7pm
Saturday: 10am - 2pm
Former Albina Community Bank Clients
800.992.5086 (24/7 Automated Customer Service)
customercare@beneficialstate.com
Hours:
Monday - Thursday: 9am - 5pm
Friday: 9am - 6pm
Saturday: Closed