Debit card lost or stolen?
If your Beneficial State debit or ATM card is missing, reach us at support@beneficialstate.com or 888-326-2265. Monday - Friday 8 AM to 6 PM, 10 AM to 2 PM on Saturday, or 855-219-5399 after hours.
Contact UsContact
Contact Us
Whether you need assistance with your personal checking account, have questions about your business’s operating loan or simply want learn more about Beneficial State, we offer several ways to get a hold of a team member.
Customer Care Center
Beneficial State Bank
888.326.2265
support@beneficialstate.com
Hours:
Monday - Friday: 8 AM - 6 PM PST
Saturday: 10 AM - 2 PM PST
Auto Loans
Hours:
Monday - Friday: 8 AM - 6 PM PST
Payment Addresses:
- Payment Address: Beneficial State Bank PO Box 2900 Porterville CA 93258
- Overnight Address: Beneficial State Bank 268 N Main St Porterville CA 93257
You have questions. We have answers.
Want to talk to a team member?
You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—8 AM to 6 PM, Monday through Friday, and 10 AM to 2 PM on Saturday.
Need to reach Telephone Banking?
You can reach our automated customer service line 24/7 at 833.OUR.HERO (833.687.4376).
Need assistance with your auto loan?
You can reach our specialized auto loan customer service team at 800.550.5790. Click to make a payment.
Need to reorder checks?
You can reach us at support@beneficialstate.com or 888.326.2265 during our Customer Care Center hours—8 AM to 6 PM, Monday through Friday, and 10 AM to 2 PM on Saturday.
Managing your card? Start here.
Managing your Business Credit Card?
For issues with EZCardInfo login, please reach out to your Company Administrator. For general questions, including a lost or stolen card, call 833-498-2465.
EZCard Login
Need help with your personal Visa card?
For issues with EZCardInfo login, call 866-572-1637. For general questions, including a lost or stolen card, call the number located on the back of your card or at the top of your statement.
EZCard Login
Still need answers? Here are a few more.
Ready to pay your loan?
If you financed your consumer loan through Beneficial State, you can make payments right here.
Routing number?
If you’re a Beneficial State account holder in search of our routing number, it’s 121182056.
After our disclosure statement?
If you’re curious about how we’re doing, you can access our public annual disclosure statement here.
Want to learn more about our community commitment?
Curious about our history, community involvement, and more?
Need to review our Privacy Policy?
The following privacy policy explains how we use and protect customer information.